TILL OPERATOR FIXED-TERM CONTRACT (4 MONTHS) – KWEKWE CAMPUS 

MIDLANDS STATE UNIVERSITY

STAFF VACANCY

Applications are invited from suitably qualified and experienced persons for the following posts:

MSU RETAIL SHOP

TILL OPERATOR FIXED-TERM CONTRACT (4 MONTHS) – KWEKWE CAMPUS 

QUALIFICATIONS AND EXPERIENCE

• At least 5 “O” levels including Mathematics and English Language.
• At least 2 years’ experience in Till Operating in retail FMCG 
• A Certificate in Till Operating. 

DUTIES AND RESPONSIBILITIES

• Provide excellent customer service by greeting customers, assisting with purchases, answering queries, and always maintaining professionalism.
• Operate the cash register efficiently, including scanning items, processing payments, issuing receipts or refunds, giving change, and balancing the till.
• Ensure constant availability at the till point to support smooth and timely transaction processing.
• Follow all Front-End department procedures, service delivery standards, turnaround times, and housekeeping/hygiene requirements.
• Apply product knowledge, upsell promotions, and share customer feedback with management.
• Resolve customer inquiries or escalate complex issues to supervisors as needed to avoid delays.
• Assist with packing customer items and help with restocking shelves or maintaining store appearance when required.
• Maintain high personal grooming standards and adhere to company policies, including cash-handling and security procedures.
• Participate in performance reviews, training programs, and demonstrate teamwork, time management, communication, and initiative.
• Perform any additional duties assigned by supervisors.

*NB: Midlands State University is an equal opportunities employer.  In promoting gender parity, female candidates are encouraged to apply.

APPLICATIONS

Applicants must submit copies of applications with the following: application letter, certified certificates, transcripts, copies of academic (‘O’ and ‘A’ level), national identification and curriculum vitae giving full details of names, place and date of birth, experience, present salary, date of availability, contact telephone number (s) and names and email addresses of three referees addressed to the Deputy Registrar – Human Resource

The application pack should be sent as a single merged pdf file to email address: vacancies@staff.msu.ac.zw.  

Closing date for applications is 26 June 2026.  Note that only shortlisted candidates will be communicated to.

Applicants should clearly state the post being applied for in the subject line.  It should also be noted that non-adherence to any of the above instructions will automatically cause the application to be disqualified.