Chairperson’s message
The Human Resource Department is highly dedicated to equipping students with the essential knowledge, skills, and competencies required to excel as competitive graduates within the ever-evolving realm of Human Resource Management (HRM). Our unwavering commitment revolves around cultivating a learning environment that nurtures the development of students into adept professionals prepared to navigate the challenges of the modern HRM landscape. At the core of our educational philosophy is a mission to deliver a thorough and meticulous education in Human Resource Management that instils in students the capabilities to not only meet but surpass industry expectations.
As part of our proactive approach to education, we have meticulously crafted a constantly evolving curriculum designed to adapt to the current industry trends and align with the evolving needs of employers. Our curriculum goes beyond the theoretical framework to emphasize the practical application of knowledge, focusing on nurturing key skills such as critical thinking, problem solving, and effective leadership. By fostering a culture of empowerment and adaptability, we aim to equip our students with the tools necessary to drive organizational success and excel in a fast-paced, competitive job market.
Furthermore, our department places significant value on fostering collaborative relationships with stakeholders, industry partners, government entities, and educational institutions locally and globally. Through these strategic partnerships, we provide students with invaluable real-world insights and experiences to enrich their educational journey and better prepare them for the challenges of the professional world. This collaborative approach not only enhances the learning experience but also ensures that our students graduate with a competitive edge and a deep understanding of the HRM field’s practical applications.
Mrs. V. Chirasha
Chairperson
INTRODUCTION
The HRM department is committed to fostering an inclusive learning environment that caters to a diverse range of learners. By incorporating blended learning techniques and utilizing the multi-campus approach, coupled with a variety of modes of entry, we seek to provide a comprehensive educational experience that accommodates individual learning preferences and styles. The department is dedicated to offering valuable opportunities for personal and professional development. This is facilitated through hands-on experiences such as internships, engaging in research projects that contribute to advancements in the HR field, and active participation in various HR-related competitions and conferences. These experiences not only enrich students’ knowledge and skills but also prepare them for their future careers in the dynamic field of HR management. As part of our commitment to continuous improvement, we highly value feedback from all stakeholders and welcome suggestions on how we can enhance our service delivery. By analyzing and implementing this valuable feedback, we strive to adapt and evolve our services to better meet the needs and expectations of our students and the broader community effectively. To ensure that our service standards remain aligned with the University’s overall objectives, the department regularly reviews its service charter. This periodic review process ensures that our service commitments and strategies are always in sync with the institution’s Strategic Plan, allowing us to effectively contribute to the university’s long-term goals and vision.
VISION
To be a leading, dynamic, and reputable department that focusses on producing enterprising and highly skilled graduates for the global market.
MISSION
To provide a comprehensive and rigorous education in Human Resource Management, the department aims to equip students with knowledge, skills and competences necessary to drive sustainable HR functions in a competitive business environment, through:
- Innovative teaching methodologies
- Practical experiential learning
- Student centered learning
- Stakeholder engagement
- Cutting edge research in HR
- Good corporate governance policies and practices
- Fostering a culture of excellence, mentorship and continuous improvement.
VALUES
- Hard work
- Teamwork
- Honesty and integrity
- Accountability
- Passion for excellence
- Self-discipline and respect for others
- Gender equality and equal inclusivity
- Self-sufficiency and African Culture
GOALS
- Teaching and Learning
- Research
- Community Service
- Innovation
- Industrialization and Commercialization
VALUES AND PRINCIPLES OF SERVICE DELIVERY
- Maintain high standards of professional behaviour
- Use resources efficiently, effectively and economically
- Provide responsive, prompt, effective and fair services
- Enhancing safety and wellness of students, staff and stakeholders
- Be accountable for administrative actions and decisions
- Be transparent in the provision of timely and accurate information to the public
- Comply with all relevant legislation and regulations, including Academic Freedom
OUR CLIENTS EXPECT:
- An environment in which every student, independent of their gender, age, civil status, disability, family status, culture, race, religion, sexual orientation, physical and mental health, and financial circumstances or socio-economic status, has the opportunity to learn, interact and engage in all aspects of university life.
- Offer welcoming and supportive orientation programmes to incoming students.
- Timely and accurate information that informs prospective student’s best choices for their studies.
- Access to relevant information and feedback teaching and learning, research, innovations and industrialization.
- Courteous and timely responses to requests, complaints and inquiries fair grievance–handling procedures.
- Utmost confidentiality in the treatment of personal information.
- Safe, health and pleasant environment.
- Research that leads to innovations that will aid the industrialization of our country.
- Production of graduates who are employable with the requisite skills and who are able to create their own employment.
- Integrity and reliability.
CLIENTS’ RESPONSIBILITIES:
- Engage with the University’s academic and administrative systems and take responsibility for the registration status, programme and module choices.
- Abide by relevant legal and other regulatory requirements to be eligible for services.
- Treat all students and staff respectfully and professionally.
- Actively engage in the orientation programmes, information events and activities arranged by the Department.
- Manage own learning experience by engaging fully with the academic resources provided.
- Take responsibility for seeking any support needed.
- Take responsibility for your own behaviour and act professionally in dealings with staff and fellow students and observe and uphold the University’s regulations, policies and codes.
- COMPLAINTS’ HANDLING PROCEDURES AND FEEDBACK
The Department of Human Resource Management is committed to provide quality services to all clients as indicated in this Charter. However, we expect to receive comments and feedback on the quality of services provided. In this regard opinions, comments, compliments and complaints depending on the services received are welcomed. Feedback on the quality of services can be channeled via letters, verbal communication, telephone and e-mail. Privacy and confidentiality about received feedback will be maintained.
Written feedback shall be addressed to the following:
- a) Chairperson of the Department
- b) Coordinator of the Department
- c) Secretary of the Department
| Name | Designation | Contact |
| Mrs. V. Chirasha | Chairperson | chirashav@staff.msu.ac.zw |
| Ms. C. Gauya | Coordinator | gauyac@staff.msu.ac.zw |
| Ms. A. Makara | Secretary
HARARE CAMPUS |
makaraa@staff.msu.ac.zw |
| Ms. F. Dziya | Secretary
GWERU CAMPUS |
dziyaf@staff.msu.ac.zw |
Career Prospects
Graduates of HRM degree programme will find rewarding careers as:
- HR Practitioners / Directors / Managers / Officers
- Human Resource Development (HRD) Practitioners / Directors / Mangers / Officers
- Employee Relations Specialists
- HR Consultants
- Organizational Development Consultants
- Research Officers
- Labour Movement Advocates
- Public Relations Practitioners
- General Management / Business Partners
- Public Sector Officers
- Academics
CONTACT DETAILS
Department of Human Resource Management
Midlands State University
P.Bag 9055
Gweru
Zimbabwe
Tel +263 54 260409 / +263 54 260450/ +263 54 260667